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    Business
  3. Study Set
    Managing Quality
  4. Exam
    Exam 8: Designing Quality Services
  5. Question
    In a Customer Benefits Package, Tangibles Are Known as ________
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In a Customer Benefits Package, Tangibles Are Known as ________

Question 33

Question 33

Multiple Choice

In a customer benefits package, tangibles are known as ________.


A) service-content
B) process-content
C) product-content
D) quality-content
E) goods-content

Correct Answer:

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