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    Managing Quality
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    Exam 5: The Voice of the Customer
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    Gathering Data Through Focus Groups and Surveys Is an Example
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Gathering Data Through Focus Groups and Surveys Is an Example

Question 29

Question 29

Multiple Choice

Gathering data through focus groups and surveys is an example of a(n) ________ data gathering.


A) active
B) open
C) rational
D) passive
E) closed

Correct Answer:

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