The Lundvall-Juran Quality Cost Model States That ________

Multiple Choice

The Lundvall-Juran quality cost model states that ________.

A) as quality increases, customer satisfaction increases
B) as expenditures in inspection and control activities increase, quality conformance decreases
C) as design and manufacturing costs increase, quality increases
D) as expenditures in prevention and appraisal activities increase, quality conformance increases
E) as inspection costs increase, customer satisfaction decreases