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  3. Study Set
    Managing Quality
  4. Exam
    Exam 15: Implementing and Validating the Quality System
  5. Question
    To Achieve Closeness to Customers, You Must Understand Both Your
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To Achieve Closeness to Customers, You Must Understand Both Your

Question 82

Question 82

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To achieve closeness to customers, you must understand both your customers and your competitors' customers.

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