Multiple Choice
The RC and More Superstore decides to track customer complaints as part of their ongoing customer satisfaction improvement program. After collecting data for two months, their check sheet appears as follows: 
If they construct a Pareto chart, what is the cumulative percentage of the two left most bars?
A) 12%
B) 27%
C) 40%
D) 60%
E) 71%
Correct Answer:
Verified
Correct Answer:
Verified
Q48: The "ribs" of the fish on the
Q49: A(n) _ involves integrating financial measures of
Q50: The first step to making a prioritization
Q51: The cause-and-effect diagram is also called a
Q52: Describe the function of a Pareto chart.
Q54: The first step in many process improvement
Q55: The first step in setting up a
Q56: What are cause-and-effect diagrams?
Q57: _ are usually spreadsheets that are communicated
Q58: A SIPOC diagram is useful when it