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  3. Study Set
    Relationship Selling Study Set 2
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    Exam 13: Service and Follow-Up for Customer Retention
  5. Question
    Which Step in Relationship Selling Is Critical in Confirming That
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Which Step in Relationship Selling Is Critical in Confirming That

Question 14

Question 14

Multiple Choice

Which step in relationship selling is critical in confirming that a customer is satisfied?


A) Follow-up
B) Prospecting
C) Presentation
D) Objection handling
E) Close

Correct Answer:

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