The Electrical Parts Salesperson Can Respond to the Fact That

Multiple Choice

The electrical parts salesperson can respond to the fact that she has lost one of her big accounts to a competitor in all of the following ways EXCEPT:

A) visiting the customer quickly and find out why she changed to a competitor.
B) letting the customer know she appreciated the past business she received.
C) being curt and refusing to talk to the customer.
D) treating the former customer like a prospect.
E) telling the customer she can meet future needs.