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    Strategic Management Creating Competitive Advantages Study Set 4
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    Exam 5: Business-Level Strategy: Creating and Sustaining Competitive Advanta
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    A Firm Can Achieve Differentiation Through the Following Means, Except
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A Firm Can Achieve Differentiation Through the Following Means, Except

Question 16

Question 16

Multiple Choice

A firm can achieve differentiation through the following means, except


A) improving brand image.
B) better customer service.
C) offering lower prices to frequent customers.
D) adding additional product features.

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