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    Exam 2: Mastering Team Skills and Interpersonal Communication
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    A Reliable Employee You Supervise Has Come to Speak with You
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A Reliable Employee You Supervise Has Come to Speak with You

Question 22

Question 22

Multiple Choice

A reliable employee you supervise has come to speak with you about a leave of absence related to personal issues. To understand her feelings and needs, you should engage in


A) content listening.
B) empathic listening.
C) critical listening.
D) sustained listening.

Correct Answer:

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