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    Business Communication Today Study Set 1
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    Exam 10: Writing Routine and Positive Messages
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    When Making a Routine Request, You Should
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When Making a Routine Request, You Should

Question 78

Question 78

Multiple Choice

When making a routine request, you should


A) use the inductive plan.
B) assume that the audience is willing to comply.
C) demand immediate action.
D) explain the consequences of failing to comply.

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