Multiple Choice
The quality expert who described quality management as a trilogy that consists of quality planning,quality control,and quality improvement is
A) W.Edwards Deming.
B) Joseph Juran.
C) Philip Crosby.
D) Kaoru Ishikawa.
Correct Answer:
Verified
Correct Answer:
Verified
Q3: The degree to which a product tolerates
Q4: In Joseph Juran's content of Big Q
Q5: A hotel offering clean rooms with an
Q6: Comparing cost structures,speed,quality levels,etc.is known as _.
Q7: The basic quality tool used to identify
Q9: The ease of repair for products is
Q10: In the _ phase of the PDCA
Q11: Comparing cost structures,speed,quality levels,etc.is known as<br>A)process benchmarking.<br>B)financial
Q12: Which dimension of quality describes the extent
Q13: Which dimension of quality describes the efficiency