Multiple Choice
A Customer Relationship Management System (CRMS)
A) helps maintain relationships with individual customers.
B) keeps track of customer requirements.
C) enhances the customer experience.
D) All of the above
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q24: Encounters such as bank teller interactions involve
Q25: Providing a coupon for a free meal
Q26: A service operation like a law firm
Q27: In the context of Customer Relationship Management
Q28: Customers at a fine dining restaurant often
Q30: _ is the science of using customer
Q31: The science of using customer data to
Q32: What role does a Customer Relationship Management
Q33: ATM machines often require users to retrieve
Q34: _ are detailed guides for employees to