Because of Your Great Knowledge of TQM, You Have Been

Multiple Choice

Because of your great knowledge of TQM, you have been asked to help coordinate your company's TQM efforts.One of the TQM project teams has come to you with a problem.They would like to clarify the relationship between each of the facets of the problem and how the facets relate to each other.Which tool should you teach them to use?

A) Flowchart
B) Pareto analysis
C) Fishbone diagram
D) Statistical process control tools
E) Survey feedback