Multiple Choice
Survey research conducted by IBM has been able to validate
A) links from employee performance to client satisfaction to business performance.
B) links from employee job satisfaction to client satisfaction to business performance.
C) links from employee performance to unit performance to business performance.
D) links from employee job satisfaction to employee performance to business performance.
E) links from employee job satisfaction to employee performance to customer satisfaction.
Correct Answer:
Verified
Correct Answer:
Verified
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