Multiple Choice
Which of the following is NOT an example of a process innovation?
A) A manufacturing firm adopts a new technology.
B) A paint company markets a new nonfading paint.
C) A mortgage company creates a completely new management structure.
D) An insurance firm implements a radical job enrichment program.
E) An airline implements a new service quality program.
Correct Answer:
Verified
Correct Answer:
Verified
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