Multiple Choice
What is the relationship between employee job satisfaction, customer satisfaction, and organizational profitability?
A) Employee job satisfaction is not related to customer satisfaction or organizational profitability.
B) Employee job satisfaction is related to customer satisfaction and organizational profitability.
C) Employee job satisfaction is related to customer satisfaction but not organizational profitability.
D) Employee job satisfaction is related to organizational profitability but not customer satisfaction.
E) Employee job satisfaction is not related to customer satisfaction, but customer satisfaction is related to organizational profitability.
Correct Answer:

Verified
Correct Answer:
Verified
Q166: Theories of organizational behaviour, such as motivation,
Q167: The word discrepancy in discrepancy theory refers
Q168: Organizational citizenship behaviour refers to the idea
Q169: Which of the following equations is accurate?<br>A)Attitude
Q170: Describe different generations in the workplace and
Q172: What do the following countries have in
Q173: Emotional _ is the requirement for people
Q174: All forms of commitment are positively related
Q175: The study on generational values conducted by
Q176: Not all turnover is bad.