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  3. Study Set
    Strategic Management in Action
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    Exam 3: Assessing Opportunities and Threats: Doing an External Analysis
  5. Question
    Front-Line Employees or Operational Level Employees Are Viewed as Being
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Front-Line Employees or Operational Level Employees Are Viewed as Being

Question 21

Question 21

True/False

Front-line employees or operational level employees are viewed as being on the "firing line" and are often the last to hear comments from people outside the organization.

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