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The Question, "Does the Capability Provide Tangible Customer Benefits?" Occurs

Question 20

Multiple Choice

The question, "Does the capability provide tangible customer benefits?" occurs under what step of the capabilities assessment profile which identifies distinctive organizational capabilities?


A) Sort the core capabilities and competencies according to strategic importance.
B) Identify and agree on the key capabilities and competencies.
C) Describe all the organizational capabilities and competencies.
D) Prepare current product-market profile.
E) None of the answer choices are correct.

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