Multiple Choice
_____ focuses on managing the whole organization to deliver quality to its customers.
A) Bureaucracy
B) Theory Z
C) Management-by-objective
D) Total quality management
E) Organization-customer relationship
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q26: _ collect and manage large amounts of
Q50: Administrative acts and decisions recorded in writing
Q58: A supply chain is a network of
Q65: One of the criticisms of scientific management
Q66: A significant contribution of Chester Barnard was
Q86: The human relations movement is also referred
Q91: Which of the following refers to financial
Q96: 10 + 10 = 25 reflects which
Q161: Theory X and Theory Y was developed
Q197: Elements of TQM include<br>A) employee detachment.<br>B) focus