Multiple Choice
Victoria had to write a letter to a job applicant telling him that he was not selected for a position.Because she really liked the applicant,she wrote in the rejection letter,"I thought you were our top candidate." What has Victoria done that might lead to legal difficulties?
A) She is guilty of the "good-guy syndrome."
B) She has used careless language.
C) She has used abusive language.
D) She has done nothing wrong.
Correct Answer:

Verified
Correct Answer:
Verified
Q93: Jeannie must deliver bad news to her
Q94: When the bad news is not damaging,when
Q95: Many techniques can be used to cushion
Q96: Which is the most effective statement in
Q97: _ can be destroyed when employees learn
Q99: Because bad news can be difficult for
Q100: What statement about delivering bad news within
Q101: Dealing effectively with disappointed customers is an
Q102: When writing a letter to a customer
Q103: To avoid charges of discrimination or wrongful