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    Business Communication Process Study Set 1
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    Exam 9: Negative Messages
  5. Question
    One Useful Technique for Reducing the Pain Associated with a Negative-News
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One Useful Technique for Reducing the Pain Associated with a Negative-News

Question 34

Question 34

Short Answer

One useful technique for reducing the pain associated with a negative-news message is to place the refusal in a(n)________ clause.

Correct Answer:

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