Keisha Has Been Asked to Give a Presentation About a New

Multiple Choice

Keisha has been asked to give a presentation about a new method for processing customer returns. What is the first thing she should do?

A) She should develop an outline of the points she wants to cover in her presentation.
B) She should prepare the visual aids she will use in delivering the presentation.
C) She should determine the purpose of her presentation.
D) She should write the text of her presentation.