Special Cases (Like Customer Cancels an Appointment or Returns an Item)are

Multiple Choice

Special cases (like customer cancels an appointment or returns an item) are: ____________

A) Frequently overlooked by users
B) Described on special 'exception' use cases
C) Not of importance at this stage
D) Written as exceptions at the bottom of the relevant use case
E) Given use case ID's of "SC" (for special case) and a number