Multiple Choice
Which of the following exemplifies an improvement in a servicescape?
A) Donna implements the Six Sigma approach to reduce defects in the products produced by her company.
B) Raoul changes the lighting in his clothing store to better display the clothes.
C) Nancy hires extra sales staff for her toy store during the shopping season before Christmas.
D) Eric stocks extra basketball merchandise during major basketball tournaments.
Correct Answer:

Verified
Correct Answer:
Verified
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