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In the Context of Customer Satisfaction, a Product Has Value

Question 9

Multiple Choice

In the context of customer satisfaction, a product has value when:


A) it is purchased through deals offered at retail stores.
B) its impact on the environment is negligible and its carbon footprint is zero.
C) it is bought at the lowest available price.
D) its benefits to the customer are equal to or greater than the price that the customer pays.

Correct Answer:

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