The Following Represent Significant Influences That Brought on the "Quality

Multiple Choice

The following represent significant influences that brought on the "quality revolution" in the United States EXCEPT the:

A) loss of national competitiveness.
B) findings of the American Customer Satisfaction Index (ACSI) .
C) popularity of "Made in Japan" products in the country.
D) broadcast of the NBC special program, If Japan Can, Why Can't We?