Multiple Choice
The term _____ was developed by the U.S.Naval Air Systems Command to describe its Japanese-style approach to quality improvement that is based on participation of all members of an organization in improving goods,services,and the organizational culture.
A) total quality management
B) companywide quality control
C) quality circle
D) process control
Correct Answer:
Verified
Correct Answer:
Verified
Q35: Discuss how a fast-food restaurant could measure
Q36: In the employee training at Rob and
Q37: The employee who conducts a final product
Q38: A.V.Feigenbaum recognized the importance of a comprehensive
Q39: Which of the following is a criticism
Q41: In 1984,the U.S.government designated _ as the
Q42: At the _ level,organizational units are classified
Q43: S.C.Wheelwright identified six characteristics of a strong
Q44: What is the vision of Rob and
Q45: TQ requires _ coordination between organizational units.<br>A)parallel<br>B)vertical<br>C)horizontal<br>D)complementary