Multiple Choice
The notion of quality has evolved into the concept of _____,which can be defined as an integrated approach to organizational performance management.
A) Six Sigma
B) reengineering
C) performance excellence
D) customer-focused quality
Correct Answer:
Verified
Correct Answer:
Verified
Q70: Effective business planning considers the customer as
Q71: Discuss the resulting benefits to organizations successfully
Q72: The _ approach to quality incorporates a
Q73: Self-managed teams were the primary means of
Q74: _ is a people-focused management system that
Q76: The principles of total quality need to
Q77: Business ethics,public health and safety,and environmental issues
Q78: From a product-based perspective,quality is defined by:<br>A)conformance
Q79: The _ definition of quality is that
Q80: The _ perspective is based on the