Multiple Choice
_____ is a customer-focused and results-oriented approach to business improvement that integrates many traditional quality improvement tools and techniques that have been tested and validated over the years.
A) Quality assurance
B) Kaizen
C) Six Sigma
D) Total quality
Correct Answer:

Verified
Correct Answer:
Verified
Q1: Compare and contrast the evolution of quality
Q2: Improved quality of design leads to lower
Q3: Quality assurance depends on two focal points
Q4: _ denotes a firm's ability to achieve
Q6: New management styles associated with total quality
Q7: The transcendent definition of quality refers to
Q8: With the increasing focus on quality,in today's
Q9: The creation of separate quality departments in
Q10: Problem-solving teams were introduced in the United
Q11: A product-based definition of quality implies no