Multiple Choice
According to Peter Scholtes,which of the following is NOT TRUE of people who don't understand variation?
A) They don't see trends that are occurring.
B) They don't know when expectations are realistic.
C) They don't understand past performance so they can't predict future performance.
D) They don't understand the process of change and the resistance to it.
Correct Answer:
Verified
Correct Answer:
Verified
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