Multiple Choice
_____ can be described as a business improvement approach that seeks to find and eliminate causes of defects and errors in manufacturing and service processes by focusing on outputs that are critical to customers and a clear financial return for the organization.
A) Baldrige criteria
B) ISO 9000:2000
C) Six Sigma
D) Deming's 14 principles
Correct Answer:
Verified
Correct Answer:
Verified
Q23: In the Baldrige scoring system,the _ of
Q24: Discuss the evolution of the Baldrige criteria.
Q25: Traditional organizations typically manage according to the
Q26: The term six sigma is based on
Q27: The Deming Application prize checklist has checkpoints
Q29: _ refers to controlling the production/service process
Q30: Deming claimed that higher levels of _
Q31: Which of the following is NOT one
Q32: Crosby states that the 'zero defects' concept
Q33: Juran formalized the commonsense order of discovery,organization,diagnosis,corrective