Multiple Choice
According to Garvin's quality dimensions,which one of the following definitions does NOT match the associated dimension?
A) Dimension: features; Definition: the "bells and whistles" of a product
B) Dimension: aesthetics; Definition: how a product looks, feels, smells, etc.
C) Dimension: reliability; Definition: a product's primary operating characteristics
D) Dimension: conformance; Definition: the degree to which the product meets pre-established standards
Correct Answer:
Verified
Correct Answer:
Verified
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