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    Business
  3. Study Set
    Managing for Quality
  4. Exam
    Exam 7: Process Management
  5. Question
    The Employees of an Insurance Firm Are Given the Task
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The Employees of an Insurance Firm Are Given the Task

Question 74

Question 74

Multiple Choice

The employees of an insurance firm are given the task of studying the very successful employee training program at a bank.This is an example of:


A) process management.
B) strategic reengineering.
C) benchmarking.
D) quality control.

Correct Answer:

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