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    Business
  3. Study Set
    Managing for Quality
  4. Exam
    Exam 8: Performance Measurement And Information Management
  5. Question
    Which of the Following Is NOT an External Failure Cost
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Which of the Following Is NOT an External Failure Cost

Question 103

Question 103

Multiple Choice

Which of the following is NOT an external failure cost?


A) Scrap and rework costs
B) Costs due to customer complaints
C) Product recall costs
D) Product liability costs

Correct Answer:

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