Roland and Sheena Are Floor Supervisors in a Sporting Goods

Essay

Roland and Sheena are floor supervisors in a sporting goods store. Roland has a reputation for being impersonal and yelling at his workers for minor mistakes. Sheena has a reputation for being compassionate, listening to employee concerns, and helping employees avoid repeating mistakes by talking to them rather than punishing them. Herb explains this to a co-worker by saying "What do you expect, Roland is a man and Sheena is a woman. Everything about how men and women approach management is completely opposite." Is Herb correct? Explain.