Lila Is a Manager Involved in Group Decision Making with Other

Multiple Choice

Lila is a manager involved in group decision making with other managers. She wants to make sure that the group avoids groupthink. Which of the following actions should she take to ensure that the group makes the best possible decision?

A) encourage the group to agree with one of the alternatives to support esprit de corps and to facilitate a quick resolution
B) challenge the way the group evaluates alternatives and points out some reasons why the alternative preferred by the group is not acceptable
C) make sure the group has a healthy mix of women and men and that various ethnic backgrounds are represented
D) staunchly support one of the alternatives, providing detailed data to back her position