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    Managing for Quality
  4. Exam
    Exam 9: Leading, building, and Sustaining Performance Excellence
  5. Question
    An Important Step in Making Self-Assessments Effective Is
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An Important Step in Making Self-Assessments Effective Is

Question 28

Question 28

Multiple Choice

An important step in making self-assessments effective is:


A) withholding bonuses until any and all deficiencies are corrected.
B) eventually applying for a quality award.
C) follow-up action planning by senior management.
D) rewarding departments that are judged to be exceptional.

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