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As the Night Manager of Spicy Bites, Ryan Must Deal

Question 57

Multiple Choice

As the night manager of Spicy Bites, Ryan must deal with customer complaints, address safety hazards, and handle employee conflicts. He never lets these difficult situations keep him from feeling competent, deserving, and in control. As a manager, Ryan consistently demonstrates


A) an external locus of control.
B) negative affectivity.
C) high self-esteem.
D) agreeableness.
E) risk-taking behavior.

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