Shannon Colbert, a Business Major at Urban College, Is Focused

Multiple Choice

Shannon Colbert, a business major at Urban College, is focused on her dream of becoming a manager for a major company. Armen Krikorian, a manager at Shoe Shack, believes his team should show unfailing courtesy to customers. Shannon demonstrates ________ values, while Armen demonstrates ________ values.

A) leading; planning
B) planning; leading
C) introverted; extraverted
D) terminal; instrumental
E) instrumental; terminal