As a Manager of a Chain of Auto Parts Stores

Multiple Choice

As a manager of a chain of auto parts stores, you have noticed a high turnover rate for newly hired employees. It seems that new employees quit, often within their first six months, because they say they feel disconnected from their coworkers and the rest of the organization. Which of the following actions would most likely help you reduce employee turnover?

A) Make introverted employees attend a workshop to become more outgoing.
B) Implement a plan for improving organizational socialization.
C) Recruit and hire introverted personalities who won't mind feeling less connected.
D) Ask resigning employees to name the specific people they didn't connect with.
E) Warn job applicants that the organization has a reputation for being unfriendly.