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    Taco Bell Uses the RFM Matrix to Determine Its Most
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Taco Bell Uses the RFM Matrix to Determine Its Most

Question 43

Question 43

True/False

Taco Bell uses the RFM matrix to determine its most valuable customers.Recency is weighted at a 5, frequency is weighted at a 4, and monetary is valued at a 3.Customer A has a score of R=2, F=9, M=1.Customer A's RFM score is 49.

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