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    Managing for Quality
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    Exam 12: Design For Quality And Product Excellence
  5. Question
    The First Step in Building the House of Quality Is
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The First Step in Building the House of Quality Is

Question 99

Question 99

Multiple Choice

The first step in building the House of Quality is to:


A) identify customer requirements.
B) evaluate the competition.
C) identify technical requirements.
D) identify selling points.

Correct Answer:

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