Multiple Choice
Feigenbaum defined the term _____ as an effective system for integrating the quality development,quality maintenance,and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical levels which allow full customer satisfaction.
A) absolutes of quality management
B) basic elements of improvement
C) quality trilogy
D) total quality control
Correct Answer:
Verified
Correct Answer:
Verified
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