Multiple Choice
Which of the following companies had an annual average increase in sales growth of 35 percent from 1995 to 2000,and high levels of customer and employee satisfaction,and quality and operational performance?
A) Bloomingdale's
B) Shake Shack
C) KARLEE
D) Biltmore hotels
Correct Answer:
Verified
Correct Answer:
Verified
Q32: According to Dr.Ishikawa's philosophy,the ideal state of
Q33: The first point in Deming's 14 points
Q34: Unlike Deming,however,Juran proposed a major cultural change
Q35: Describe the similarities in the quality improvement
Q36: In Deming's view,_is the chief culprit of
Q38: List KARLEE's three values.
Q39: Unlike other management gurus and consultants,Deming defined
Q40: _ are a result of the design
Q41: Special causes of variation in a production
Q42: In Juran's quality trilogy,the process of meeting