KARLEE's Steps of Customer Focus,leadership,involvement of People,process Approach,system Approach,continual Improvement,and

Multiple Choice

KARLEE's steps of customer focus,leadership,involvement of people,process approach,system approach,continual improvement,and factual approach are collectively called the:

A) KARLEE code.
B) gold standard.
C) exemplification of principles of total quality in its business practices.
D) standards of care.