Multiple Choice
Most women in the township of Adington prefer to visit Sharon's Hair Salon because of the attractive interiors,well-designed equipment,and neatly dressed employees.Which of the following dimensions is influencing customer perceptions of quality in the above scenario?
A) Empathy
B) Assurance
C) Responsiveness
D) Tangibles
Correct Answer:
Verified
Correct Answer:
Verified
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