Multiple Choice
In the context of service errors,which of the following is an example of a treatment error?
A) Working on the wrong order
B) Unclean facilities
C) Lack of courteous behavior
D) Doing work incorrectly
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q32: Which of the following is a reason
Q33: Describe the various elements of a control
Q34: Support processes generally add value directly to
Q35: Identifying potential defects and errors and stopping
Q36: The design activity of process management focuses
Q38: Processes must be measurable and repeatable in
Q39: The Kaizen philosophy requires a significant cultural
Q40: Control is the activity of ensuring conformance
Q41: A kaizen blitz is an improvement initiative
Q42: Suppliers include not only companies that provide