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    Managing for Quality and Performance Excellence Study Set 1
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    Exam 12: Measurement and Knowledge Management for Performance Excellence
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    Which of the Following Perspectives of the Balanced Scorecard Includes
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Which of the Following Perspectives of the Balanced Scorecard Includes

Question 25

Question 25

Multiple Choice

Which of the following perspectives of the balanced scorecard includes such measures as quality levels,productivity,cycle time,and cost?


A) Innovation
B) Customer
C) Internal
D) Financial

Correct Answer:

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