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  3. Study Set
    Managing for Quality and Performance Excellence Study Set 1
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    Exam 14: Building and Sustaining Quality and Performance Excellence
  5. Question
    With Respect to American Express's Change Process,which of the Following
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With Respect to American Express's Change Process,which of the Following

Question 11

Question 11

Multiple Choice

With respect to American Express's change process,which of the following steps answer the question "What will the change look like?"


A) Driving commitment
B) Creating a vision
C) Sustaining momentum
D) Accelerating the transition

Correct Answer:

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