Multiple Choice
What are the three major steps of confrontation?
A) Step 1: Identifying conflict; Step 2: Pointing out conflicts and issues; Step 3: Evaluating effectiveness
B) Step 1: Building rapport; Step 2: Identifying discrepancies; Step 3: Confronting client's thinking
C) Step 1: Identifying conflict; Step 2: Countering client talk; Step 3: Closing with a directive
D) Step 1: Building rapport; Step 2: Pointing out conflicts and issues; Step 3: Evaluating client response
Correct Answer:
Verified
Correct Answer:
Verified
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